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Emergency Maintenance

If one (or both) of your sound processors stop working or you have other equipment problems, it is important to have a solid plan of action.

We recommend keeping a back-up sound processor in a safe place in your dorm room, not at home, since you won’t have easy access to it when you need it.

If you don’t have a back-up sound processor, or it’s not working, you should email or call your local audiologist or audiology clinic. They may have a sound processor you can borrow until you are able to get your sound processors repaired. Just be aware that the processor you borrow may not be optimal – some students describe the experience as “miserable,” but they were able to attend their classes normally and have access to sound.